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How it works

How it works

From the first message to the hand-over at the new door: what happens, when, and who does it.

How it works

From your door to theirs, one team the whole way.

You get a WhatsApp message with a photo at collection, at every stop and on arrival.

  1. A laptop on a kitchen table showing the Express Travel Pet website, a calendar and a hand-written note beside it, a dog asleep on the floor.

    Quote and booking

    Tell us the route, the dates and who is travelling. We reply with a fixed price and hold your date with a deposit.

  2. A vet stamping an animal health certificate beside an EU pet passport and a microchip scanner, a spaniel on the table behind.

    Paperwork and vet check

    We arrange the vet appointments with you and check every document before departure.

  3. A driver kneeling on a garden path while a terrier steps out of a soft travel crate, the owner’s hands reaching down to it.

    Collection

    We arrive at your door at the agreed time, settle your pet into their travel space and send you the first photo.

  4. A driver holding a phone at the open door of a car while a chocolate labrador stands on the grass of a service area at sunset.

    On the road

    Comfort breaks every 3 to 4 hours, with water, a walk, a check of the crate and a photo at every stop.

  5. A labrador walking out of the door of a stone house in France towards a woman reaching down to greet it.

    Hand-over

    We arrive at the new address, hand your pet over to you in person and go through the journey and the documents.

The journey

What families ask us most

How often do the animals rest during the journey?

We stop every 3 to 4 hours for water, a walk in a secure area and a check of every crate. The car is climate-controlled and you receive a photo update at each stop.

Ready to plan the journey?

Send us the details and we reply with a full price breakdown.

We reply within 10 minutes, 8am to 8pm.